Shipping FAQ for The Wellness Haven Co. Customers
Your order ships directly from our headquarters within 3 days. If an order is expected to be delayed, rest assured we will be working hard to get those items through production and on their way to you as fast as possible.
**All products are shipped UPS/USPS priority or first class mail and cost $0 on every purchase. Orders $300 and up will be sent an invoice for orders requiring over $10 in the shipping cost to account for actual shipping and handling fees and must be paid in full prior to us shipping. Please allow 1-3 business days for your shipment to arrive after receiving notice that your order has shipped. The Wellness Haven Co. is not responsible for USPS shipping times, but each package does have insurance.
Returned items must be unused and in original packaging. Returns requests must be made within 7 days of receiving your order. Refunds will be sent to the payment method used to process your order. The cost of return shipping restocking will be deducted from your refund, $7 per order.
How to Return:
To make a return you must have your order number, which can be found on your order confirmation email, as well as the email you used to make the purchase.
We will email you a return slip and prepaid packaging label as soon as possible. Please package the item you are returning along with the return slip and seal the package. Drop off the return package with postage clearly visible at your local post office within 5 business days of receiving your return labels.
To begin the return process click here!
We will begin processing your refund once we have received the return.